Consumer Data, Privacy and Security Policy
James Boulton, a certified yoga instructor under Yoga Alliance takes the security and privacy of his clients very seriously and in relation to the management of client's and teacher's personal details he is fully committed to the new GDPR.
This policy explains how James Boulton may collect Personal Data about you, what he may use this data for, who will use it and how it is stored. This policy applies to the use of the website www.jamesyogavibe.com
It also explains some of the security measures James Boulton takes to protect your Personal Data and tells you certain things he will do and not do. You should read this policy in conjunction with the Terms & Conditions.
James Boulton may collect Personal Data about you from a number of sources, including the following:
1.1 From you when you agree to use a service or buy a package, in which case this may include your contact details, date of birth, how you pay for the product or service and your bank details.
1.2 From you when you contact James Boulton with an enquiry or in response to a communication from him, in which case, this may tell us something about how you use the services.
2. Using Your Personal Information
2.1 Personal Data about clients is an important part of the business and we shall only use your Personal Data for the following purposes and shall not keep such Personal Data longer than is necessary to fulfil these purposes:
2.1.1 To help James Boulton to identify you when you make contact.
2.1.2 To help to administer and to contact you about improved administration of any accounts, services and products previously provided, do provide now or will or may provide in the future.
2.1.3 To help to prevent and detect fraud or loss.
2.1.4 To allow to contact you in any way (including email, telephone, visit, text or multimedia messages) about products and services offered by James Boulton and selected partners unless you have previously requested us not to do so.
2.1.5 To possibly monitor and record communications with you (including phone conversations and emails) for quality assurance and compliance.
2.1.6 To potentially check your details with fraud prevention agencies. If you provide false or inaccurate information and we suspect fraud, we will record this.
2.3 James Boulton may allow other people and organisations to use Personal Data we hold about you in the following circumstances:
2.3.1 If we, or substantially all of our assets, are acquired or are in the process of being acquired by a third party, in which case Personal Data held by us, about our customers, will be one of the transferred assets.
2.3.2 If we have been legitimately asked to provide information for legal or regulatory purposes or as part of legal proceedings or prospective legal proceedings.
2.5 In connection with any transaction which we enter into with you:
2.5.1 If you provide false or inaccurate information to us and we suspect fraud, we will record this and may share it with other people and organisations. We, and other credit and insurance organisations, may also use technology to detect and prevent fraud.
3. Protecting Information
We have strict security measures to protect Personal Data.
3.1 We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
3.2 We reveal only the last four digits of your credit card numbers when confirming an order. We transmit the entire credit card number to the appropriate credit card company during order processing.
3.3 We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
3.4 It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer.
3.5 We will not retain your Personal Data for any longer than required. If your account remains dormant for more than 12 months, we will contact you to ask if you would like to remain on our database. If we do not receive a reply, we will delete your details.
4. The internet
4.1 Please remember that communications over the internet, such as emails and instant messages are not secure unless they have been encrypted. Your communications may go through a number of countries before they are delivered. We cannot accept responsibility for any unauthorised access or loss of Personal Data that is beyond our control. Therefore, we do not wish to accept payment via communications over the internet.
4.2 The internet connection at James Boulton’s residence is PCI compliant; router has a firewall and has WPA2 encryption. The computer used to collect personal and payment information is kept at the residence at all times.
5.1 The Website may include third-party advertising and links to other websites. We do not provide any personally identifiable customer Personal Data to these advertisers or third-party websites.
5.3 We exclude all liability for loss that you may incur when using these third-party websites.
6. Further Information
6.4 If you would like access to the Personal Data that we hold about you, you can do this by writing to or emailing us at the addresses mentioned in 6.1.
6.5. We aim to keep the Personal Data we hold about you accurate and up to date. If you tell us that we are holding any inaccurate Personal Data about you, we will delete it or correct it promptly. Please email or write to us at the addresses mentioned in 6.1 to update your Personal Data.
6 Cathedral Views
Crane Bridge Road